Reliable end-to-end Debt Collection Process

CRIF solutions suite helps organizations to implement fully digital data-driven processes and transform the collection process into a profitable division. Contact is CRIFs 360 Degree solution for debt collection management.

Contact collection management is a secure end-to-end debt collection solution that helps organizations to automate and streamline the collection process. Contact offers transparent processing and is scalable. It helps optimize collection cost and reduce human intervention by automating the routine operations. The user-friendly debt collection software can be configured easily and efficiently, its flexible yet secure user interface helps users to implement their strategies and configure data grid as per their requirement.

Decision engine segments debt customer based on collection scores (early delinquencies / late delinquencies) and a combination of business rules to address the best collection action. Data is segmented and a debt recovery solution is defined to maximize collection performance and efficiency.

Based on the selected collection module, Contact is able to analyze, monitor and check the results attained in real time through the use of a business intelligence platform. The Contact system has a powerful mechanism for automating processes of any complexity to help users implement their strategies. To analyze the collection report Contact has a built in reporting function along with monitoring dashboards.

Key Features

  • Collection system across the life-cycle (from early collection to legal)

  • User-friendly interface and flexible working design

  • Track performance with real-time dashboard

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Benefits of Contact

State of art technology

Flexible & secure architecture helps users with technology control.

Integrates easily with other CRIF solutions, offers transparent processing and is scalable.

Secure & Profitable

Relevant information is accessible to the respective user.

Price of products is one of the most competitive in the market and has flexible licensing policy.

Client Oriented

Experts are closely involved during and after the implementation process to provide strategic and operational advice.

Local competence centers across.

Experts are available 24X7 to assist.