Manage Your Customers Better


Analytical and decision automation solutions to enhance customer retention, Improve profitability and minimize risk

customer-mgt.jpg (1)

Customer Management

CRIF's customer management solutions help you enhance customer retention and deepen relationships by engaging with your best customers and minimize risk by identifying customers who might become delinquent.

 

Predictive Analytics

Assess your existing customers and segment them for a variety of possible actions around marketing or risk management with the use of internal data and external data such as from credit bureau through a bespoke scorecard built by CRIF experts. Our Predictive Analytics solutions allow businesses to quickly identify and rank-order the relative possibility of a specified outcome, such as a consumer's probability of default or to make decisions on products and terms based on their level of credit risk. Predictive analytics is a key component and integrated part of many of our offerings including our credit management platform products (like StrategyOne, our decision automation solution) and services, with many success stories to demonstrate how this component can help save costs and to have a faster response, and as well as allow consistent evaluation treatment.

 

Decision Management

Automate decision-making on customer management whether in terms of cross-selling, up-selling, putting on watch list etc. using a set of internal business rules, policies, scorecards and decision workflow using CRIF's decision automation solution. StrategyOne lets business users manage the process through a very friendly interface without going through any long-drawn IT changes.