FAQ SICURNET Service
How can Sicurnet help me to protect my data from being misused?
Sicurnet makes you aware of the exposure of your personal data online by sending warnings whenever any of the monitored data is exposed or detected in high-risk web environments. With the help of Sicurnet, it becomes easy to monitor these risks and safeguard your information.
Which data is monitored by Sicurnet?
The data monitored and recorded is :
- Personal data: your personal identification data (name, surname, date and place of birth, PAN number), details of your identity documents and your usernames
- Financial data: data relating to credit cards and bank account details
- Personal contact details: telephone numbers, personal residence/domicile addresses, e-mail accounts
Why is it important to protect my personal data?
Your name and PAN card number can be used, along with other personal data, to apply for credit or commit other fraud against you. The visibility of our personal data on the web could increase the risk of becoming a victim of identity theft, so it is important to be aware of how exposed our data is on the web.
Why do I need to protect my e-mail account?
In possession of the details of your e-mail account, fraudsters can access your personal e-mail and cause problems to you, your friends, family, and the contacts in your address book. They can send phishing messages to ask for money, steal personal information, or install malware on the recipient's PC. All this while pretending to be you!
How do I change my registered email address?
To change your registered email address, please email us at email@example.com with subject line 'Change registered email address'.
How does SicurNet ensure the security of data and personal information shared by the customer for monitoring purposes?
At CRIF, with SICURNET we take all precautions and allow you as customer, to securely share personal information for monitoring for data breaches. CRIF is an ISO 27001 certified organization, takes all physical & digital safeguards to protect your privacy and personal information. CRIF constantly updates it technology based on vulnerability assessments and penetration testing of application, network and servers.
Why should I protect my credit cards and Bank Account Number?
Professional online fraudsters can steal your credit card details through cyber-attacks on websites where you have used your card or by infecting your computer with malware. In possession of your card details, they can make payments and purchases online. The account number is essential information for moving money from one account to another. In possession of a Bank Account Number, a fraudster could order money transfers from your account, spend your money, or pass money through.
What methods can I choose to receive alerts?
You will receive an alert by text message or e-mail every time the data being monitored has been stolen and illegally exchanged in risky web environments. You can change the way you receive alerts in the personal area.
I’ve forgotten my password; how do I request a new one?
Use 'forgot username or password' option at https://personalsolution.crif.in/login and enter your registered email address to receive a one time temporary password on your registered mobile number.
I have received an alert because my data is on the web, what can I do?
We advise you to follow the instructions given in the alert detail for your greater protection, such as changing your password if it is an email address. In general, it is always a good idea to guard your data carefully and avoid passing them on to people you do not know are trustworthy.We advise you to follow the instructions given in the alert detail for your greater protection, such as changing your password if it is an email address. It is also advisable to report to the Indian Government's helpline for cyber fraud at 155260.In general, it is always a good idea to guard your data carefully and avoid passing them on to people you do not know are trustworthy.
Public web, deep web, dark web – what’s the difference?
Public web is a location on the World Wide Web that is accessible by anyone with a Web browser and access to the Internet. Contrast with private website.The dark web refers to encrypted online content that is not indexed by conventional search engines. Sometimes, the dark web is also called the dark net. The dark web is a part of the deep web, which just refers to websites that do not appear on search engines.The deep web refers to parts of the Internet not fully accessible through standard search engines like Google, Yahoo, and Bing. The deep web includes pages that were not indexed, fee-for-service (FFS) sites, private databases, and the dark web.